SHIPPING/ PICK-UP
WE OFFER SHIPPING IN CANADA AND the US.
Free pick-up in etobicoke, near sherway gardens.
*please keep in mind once your package is sent to the post office, we have no control over this item. also note, small packages do not come with a tracking number as it is our most affordable option. please choose a shipping method that best works for you.*
RETURNS
Return/ refund
we do not offer returns or refunds at this time. If you are not satisfied with your order, please send us an email and we will try our best to accommodate your concerns.
all sale items are FINAL SALE
for any other inquiries, please contact us at Info@shopbyserendipity.com with your order number and name in the subject line.
Exchanges
we Understand finding out your ring size can be complicated - we allow ring exchanges, if unworn and within 24 hours of receiving your order.